Troubleshooting Guide PS4 Controller Not Charging Solutions

If you’re a passionate gamer, encountering an issue like your PS4 controller not charging can be a real frustration. A malfunctioning controller can disrupt your gaming experience and leave you feeling helpless. However, fear not – in this comprehensive guide, we’ll explore the common reasons behind this problem and provide you with effective solutions to get your PS4 controller back in action.

Common Reasons for PS4 Controller Not Charging

When facing the issue of a PS4 controller not charging, it’s essential to identify the root cause before attempting any solutions. Here are some common reasons:

Faulty USB Cable or Charging Port:

Check the USB Cable

Ensure that the USB cable you are using is not damaged. A frayed or faulty cable can hinder the charging process.

Inspect the Charging Port

Examine the charging port on both the controller and the console. Dust or debris accumulation can obstruct proper charging. Use compressed air to clean it gently.

Battery Issues:

Controller Battery Life

The PS4 controller has a finite battery lifespan. If your controller is old, the battery may have degraded, leading to charging problems.

Resetting the Controller

Resetting the controller can sometimes resolve battery-related issues. Look for the small reset button on the back of the controller and press it with a paperclip.

Software Glitches:

System Software Update

Ensure that your PS4 console’s system software is up-to-date. Outdated software can lead to compatibility issues with the controller.

Controller Firmware Update

Check for any available firmware updates for your controller. These updates may include fixes for charging-related problems.

Solutions for PS4 Controller Not Charging

Now that we’ve identified potential causes, let’s delve into solutions:

Try a Different USB Cable and Port:

Cable Replacement

If your USB cable is damaged, replace it with a new one. Ensure that it is a data and power cable.

Change USB Port

Plug the USB cable into a different USB port on the PS4 console. This helps rule out any issues with a specific port.

Also read: Understanding Awaiting Endpoint Discord and How to Resolve It

Inspect and Clean the Charging Port:

Gentle Cleaning

Use a can of compressed air to remove any dust or debris from the charging port. Be careful not to damage the port during the cleaning process.

Check the Battery Life:

Battery Replacement

If your controller’s battery is old and no longer holding a charge, consider replacing it. Replacement batteries are widely available and can be easily installed with basic tools.

Perform a Controller Reset:

Resetting Procedure

Press the small reset button on the back of the controller using a paperclip. After resetting, connect the controller to the console and check if it starts charging.

Update System Software and Controller Firmware:

System Software Update

Navigate to the PS4 settings and ensure that your console’s system software is updated to the latest version.

Controller Firmware Update

Connect the controller to the PS4 using a USB cable and check for any available firmware updates. Follow the on-screen instructions to complete the update.


Q: Why is my PS4 controller not charging even with a new cable?

A: The issue may lie with the charging port on the controller or the console. Ensure both are clean and free of debris. Additionally, try using a different USB port on the console.

Q: Can I replace the battery in my PS4 controller?

A: Yes, you can replace the battery in your PS4 controller. Replacement batteries are available online and in electronic stores. Follow online tutorials for guidance on the replacement process.

Q: Are there any software updates for the PS4 controller?

A: Yes, Sony periodically releases firmware updates for the PS4 controller. Connect your controller to the PS4 and check for updates in the settings menu.


Dealing with a PS4 controller not charging can be frustrating, but with a systematic approach, you can identify and resolve the issue. Whether it’s a faulty cable, dirty charging port, or a need for a battery replacement, following the solutions outlined in this guide should get your controller back in working order. Stay on top of software updates to ensure compatibility and a seamless gaming experience. If problems persist, consider reaching out to Sony’s customer support for further assistance.

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